Plumbers In London The Home Of Five Star Trades

Providing London with 24-hour emergency trades and tradesmen by appointment

Emergency Request Book An Appointment

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"Great Service Start to finish"

“Friendly and knowledgeable, will use again without hesitation. “

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"Excellant firm"

“Managed to rescue my boiler from a load of problems. A reliable, unfailingly courteous and great value service. “

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"Brilliant"

“Went above and beyond to help us get everything fixed and working again”

Plumbers In London

Welcome to Platinum Emergency Services London’s Heating Engineers

Our emergency plumbers in East London operate as part of a team with the full support of a 24-hour emergency help desk alongside our London heating engineers and other trades. We can support both domestic and commercial clients.

This sets us apart from our competitors. Not only do we offer emergency services around the clock for key trades such as plumbers, heating engineers, gas engineers and electricians, but you can also book non-emergency jobs for any of our tradesmen through our 24-hr help desk.

Our company motto is “Your Emergency is Our Priority”. Being an emergency services provider is in our DNA. Providing emergency support to clients in need is the key principle that drives us. We not only ensure that our clients are satisfied with the emergency and non-emergency work that we are instructed to undertake.

We also ensure that our pricing structure is simple and transparent, and you are made aware from the first point of contact what our charges are for both emergency and non-emergency work requests. Not only are we 100% confident we will meet your expectations, but we are confident we will exceed the level of service we provide, which will, in turn, give you peace of mind.

The type of services we provide range from:

All plumbing issues
Central heating problems
Blocked drains
Heating repairs
Heating installation
Boiler installations
Boiler repairs
Heating system repairs

Our plumbing heating engineers are all gas safe registered and work as a team of gas engineers that assist one another in solving your problems quickly. All of our trades including our local plumbers are on hand 24 hours a day.

Experience the Platinum touch and see why thousands of customers choose our services year-on-year and give us the opportunity and honour to work alongside you today.

Want to learn more about us, Read More.

***UPDATED 113/05/22 @ 1200hrs***

COVID-19 Update

Dear customers thank you for your continued support throughout these trying times.

At present, our London heating engineers, plumbers and other trades are fully operational at 100% capacity, however, as you are aware the government advice and directions are fluid and may change at any time. As such, we shall ensure we try to maintain our full level of services to all households and businesses throughout our London communities.

The government has been clear that emergency services providers and tradesmen are all essential workers. As such, we are permitted to go into clients’ homes and places of business. All of our engineers will strictly maintain the government’s current COVID-19 rules of keeping safe distances.

Our engineers are no longer required to wear face coverings in most settings. If however, you do prefer for our engineers and yourselves to wear PPE please do ask.

If you are a business customer, please select one member of staff to interact with the engineer only whilst on site. Domestic customers, please nominate one household member to interact with the engineer so we may minimise as much contact as possible. Please keep all required work areas as ventilated as possible.

If you or any of your family members are either self-isolating in a property or diagnosed with COVID-19. It is of vital importance you notify us at the time of booking an engineer’s appointment!

If you do need to talk to us or have any specific questions or concerns, please do not hesitate to give us a call on 0208 521 9518.

Thank you all once again for your continued support.

Emergency Calls Attended

%

Jobs Completed In 1 Hour

5 Star Google Reviews

London’s Highest rated Plumbing & Heating Engineers

Welcome To

Platinum Emergency Services

PLUMBERS IN LONDON HUMBLE BEGINNINGS

Since 2004 we have been at the sharp end of providing emergency plumbers in London, in addition to a huge selection of tradesmen by daytime appointments across London and the South East. We started with a clear message “your emergency is our priority” and a clear mission, to shake up the service sector once and for all and make tradesmen and tradeswomen trusted heroes across Britain once more.

OUR PLUMBING SERVICES HAVE GROWN

We work directly for you. You told us you wanted access to other trades, therefore all of our plumbers, heating engineers, gas engineers and electricians across London are multi-trade. Employed by us but work directly for you, no matter if you are big commercial businesses, or a residential customer, our services are open to everyone. At all times giving yourself peace of mind, that you are dealing with the professionals.

Because we are extremely passionate and serious about what we do and the trust you place in us. We give everyone 24-hour access to emergency trades or any of our trades through general appointments. That being said we only employ the best multi-trades and tradesmen or tradeswomen in the United Kingdom, who are all vetted by us.

NEED A RELIABLE PLUMBER

All of our tradeswomen and tradesmen go through extensive in house training regardless of years of service and experience. This to fulfil our guarantee of a level of communication, service and attention to detail unmatched anywhere in the world by any service company.

We are here and ready for you. Let us work together today, so you can see for yourself why thousands of customers use our services in and around London. Come and experience the platinum touch for yourself, speak to one of our team today.

Five images showing different types of work undertaken by Platinum Emergency Services Ltd. The images are an engineer working on a boiler, an engineer testing the electrics, photo of a lite burner on a gas hob, gas engineer conducting a test on a boiler to repair it and finally a boiler that is turned on with flames showing after a repair.

What Makes Platinum So Unique?

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24 Hours 365 Days

– Plumbers

– Heating Engineers

– Gas Engineers

– Electricians

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Licensed & Insured

– In House Teams

– Multi-Trade Engineers

– Gas Safe Registered

– No Subcontractors

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Next Day Service

– Plumbers

– Heating Engineers

– Gas Engineers

– Electricians

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Facilities Management

– 24/7 Helpdesk

– Adhoc or Retained 24/7

– Key Control

– Proactive and Reactive

– Credit Account

– Individual Account Managers

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Fair Fixed Pricing For Everyone

– No Call Out Fees

– Residential

– Commercial

– Per Day

– Per Half Day

– Per Hour or Per Half

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Outstanding Customer Service

– Small Friendly Teams

– Honest Advice

– 5-Star Reviews

– Individual Account Managers

– Recorded Instructions

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Customer Guarantee

– Electronic Job Reports

– Job Photos

– Engineer Tracking & Geo-Tagging

– Dedicated Support Start To Finish

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Home Inspections

– New Buyer’s Reports

– Gas Safety Checks

– Electrical Safety Checks

– Insurance Reports & Claim Handling

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Bigger Projects

– Complete Renovations

– Kitchens & Design

– Bathrooms & Design

– Heating Systems

– Dedicated Support Start To Finish

0208 521 9518

Click To Call

About Us

Meet The Team

Our Top Trades

Electricians

Platinum Emergency Services Ltd

6 Salop Road

Walthamstow

London

E17 7HT

Call Today

Hours