Facility Management London
PAY AS YOU GO
AD-HOC
£112.81/PAYG
- No Contract
- Account Manager
- Help Desk Per Call Handled £15
- Call Out Fee £40 Priority 1 & 2 Only*
- Out of Hours Request Priority 1 & 2 Only £112.81 Charged Per Half Hour*
- In Hours Requests Priority 3 – 5 £112.81 Charged Per Hour*
- Digital Job Reports
- Geo Job Tagging
- Credit Account 30 Days
LIGHT
RETAINED SERVICE
£499/Monthly
- 0 > 50 Jobs PCM
- Account Manager
- Help Desk Per Call Handled £10
- Call Out Fee £20 Priority 1 & 2 Only*
- Out of Hours Request Priority 1 & 2 Only £95.00 Charged Per Half Hour*
- In Hours Requests Priority 3 – 5 £95.00 Charged Per Hour*
- Digital Job Reports
- Geo Job Tagging
- Credit Account 30 Days
STANDARD
RETAINED SERVICE
£999/Monthly
- 50 > 100 Jobs PCM
- Account Manager
- Help Desk Per Call Handled £5
- Call Out Fee £10 Priority 1 & 2 Only*
- Out of Hours Request Priority 1 & 2 Only £85.00 Charged Per Half Hour*
- In Hours Requests Priority 3 – 5 £85.00 Charged Per Hour*
- Digital Job Reports
- Geo Job Tagging
- Credit Account 30 Days
PRO
RETAINED SERVICE
£1999/Monthly
- 100 > Ultd Jobs PCM
- Account Manager
- Help Desk Per Call Handled £ FREE
- Call Out Fee £ FREE Priority 1 & 2 Only*
- Out of Hours Request Priorty 1 & 2 Only £75 Charged Per Half Hour*
- In Hours Requests Priority 3 -5 £75.00 Charged Per Hour*
- Digital Job Reports
- Geo Job Tagging
- Credit Account 30 Days
- *All Prices Quoted Above Are Exclusive of VAT.
- *Out Of hours Requests Are Only Permitted For Priority 1 & 2 Requests.
- *Same Day Urgent Requests Are Only Permitted For Priority 1 & 2 Requests And Are Chargeable Per Half Hour.
- In Hours Requests Require At Least 24 Hours Notice And Are Reserved For Priority 3 – 5 Only.
- In Hours is Monday – Friday 9 AM- 5 PM.
- Out of hours Are Monday – Friday 5 PM – 9 AM. Saturday & Sunday Are Exclusively Out Of Hours.
-
Priority 1 = Up To A 2 Hr Response Time.
-
Priority 2 = Up To A 8 Hr Response Time.
-
Priority 3 = From A 24 Hr Response Time.
-
Priority 4 = Up To A 7 Day Response Time.
-
Priority 5 = Up To A 28 Day Response Time.
*All Priority 1 & 2 Request Decisions are Made Via The Help Desk.
*All Priority 3 – 5 Requests Instructions Can Be Made Either By The Client Or Client Can Instruct Help Desk To Prioritise Requests On Clients Behalf.
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Platinum Emergency Services Ltd
6 Salop Road
Walthamstow
London
E17 7HT
