Contact Us

By Phone

Contacting us by phone is often the quickest way to give you any help or advice you may need. If your call is trade related it is often quicker to select the relevant trade tab from above or select FAQ'S and scroll down to find the relevant answers under each trade heading.  Mobile & tablet devices can simply use the click to call button, landline users can contact us by dialling 0208 521 9518.


By Email

If your enquiry is a little long or you do not have time to call, drop us an email and we shall ensure the correct member of our team can assist you. Please be advised in most instances it can take up to 24 hours to receive a reply. Please Do Not Use Email If You Require Emergency Assistance!


Sending us a Letter

The good old fashioned pen. We know a lot of our clients still prefer to use the mail service. We also love opening letters from our existing and potential clients so if you like to write we would love to hear from you.

Platinum Emergency Services Ltd

6 Salop Road,



E17 7HT


Pay us a Visit

Always really nice to have visitors and meet and greet clients. Please note all visitors are seen by appointment only.